We check every server every few minutes so we can react quickly when one goes down. If RdpGuard, IPBan or a firewall on your server blocks our monitoring address, your server page says Status check blocked. Your server may still be working normally.
RdpGuard
- Open RdpGuard on the server and go to White List.
- Click Add….
- Enter our monitoring address (shown on your server page) and save.
RdpGuard → White List → Add… → our monitoring IP
Windows Firewall
If you limited Remote Desktop to your own IP addresses, also allow our monitoring address (shown on your server page):
- Open Windows Defender Firewall with Advanced Security → Inbound Rules and double-click the Remote Desktop rule.
- On the Scope tab, under Remote IP address, click Add… and enter our monitoring address (shown on your server page).
Remote Desktop rule → Scope → Add… → our monitoring IP
This only lets our status check through. It does not give anyone a login. Within a few minutes your server page shows Online again.
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