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Your server

Reset your password

Set a new password if you lost or forgot the current one.

VPS and Admin RDP

  1. Open your server in the client area. Under Manage, click Password.
  2. Type RESET in the box and click Reset password.
    Manage → Password → type RESET → Reset password
    Manage → Password → type RESET → Reset password
  3. The server may restart. The new password is shown once on the server page: copy it somewhere safe.

If you do not see the Password tile, open a ticket and we reset it for you.

Shared RDP accounts and dedicated servers

Open a ticket and we set a new password for you. You will find it on your server page.

Change it yourself in Windows

While you are logged in, press Ctrl + Alt + End in the Remote Desktop window and choose Change a password.

We never ask for your password by email, chat or phone.

Still stuck? Our team answers 24/7. Open a ticket or use live chat.