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Rescue a server that does not start

What to do when the server does not boot or you are locked out.

  1. Try a reboot first.
  2. On a VPS, open the browser console to see what the screen shows (an update, a disk check, a login problem).
  3. Locked out after a firewall change? Fix the rule from the console.
  4. Still stuck? Open a ticket with what you see. On dedicated servers our team starts the rescue system for you.

As a last resort you can reinstall, which deletes all data.

Still stuck? Our team answers 24/7. Open a ticket or use live chat.